Privacy policy

Last updated: August 25, 2025

At Elie Trading, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website, services, and free educational materials.


1. Who We Are

Elie Trading
9 impasse de l’acajou
Gatineau, QC, J9A2W9
Canada
Email: info@elietrading.com

We are the data controller responsible for your personal information.


2. Information We Collect

We collect personal information that you provide directly to us, such as:

  • First name

  • Email address

We do not collect data indirectly (such as cookies, analytics, or tracking tools) at this time. If we add cookies or similar technologies in the future, we will update this policy and request your consent.


3. Why We Collect Your Information

We only use your information for purposes that you expect, specifically:

  • To deliver the free training material you requested

  • To send you additional valuable, free content by email

  • To occasionally let you know about our paid services in a limited and non-intrusive way

  • To answer your questions and provide customer support

We do not sell, rent, or share your information with third parties.


4. How We Protect Your Information

Your information is stored in a secure, password-protected CRM. We also use additional security plugins and measures to reduce the risk of unauthorized access or data breaches. Access is restricted to authorized team members only.


5. Data Retention

We keep your information only as long as necessary to provide you with our services, or until you request its deletion. If you ask us to delete your data, we will comply without question.


6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Request deletion of your information

  • Withdraw consent for communications

To exercise these rights, contact us at info@elietrading.com. We will respond promptly to your request.


7. Minors

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.


8. International Users

If you access our services from outside Canada, please note that your information may be processed and stored in Canada. We handle all information in line with applicable privacy laws, including Quebec’s Law 25, Canada’s federal privacy laws, and Colombia’s data protection standards.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last updated” date at the top. We encourage you to review it regularly.


10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

info@elietrading.com